Shipping policy

DOMESTIC SHIPPING GUIDELINES

FREE DOMESTIC SHIPPING FOR ORDERS ABOVE ₹2000
DOMESTIC SHIPPING CHARGES ₹200
All orders are processed within 8-10 business days.
If our site experiences a high volume of orders or in case of delay in shipping due to any unavoidable situation the customer will be intimated regarding the expected time frame.

INTERNATIONAL SHIPPING GUIDELINES

FREE DELIVERY FOR ALL INTERNATIONAL ORDERS
All international orders (unless specified) are shipped via DHL/UPS Monday – Friday (excluding holidays).
DHL/UPS orders placed Monday – Friday after 12pm Indian Standard Time (IST) will be processed next business day.
Orders placed Saturday – Sunday will be processed the following Monday. 
CUSTOMS DUTY & TAXES POLICY
Trove does not hold responsibility for customs clearance fees in your country, or for holding times of packages by your country's customs. Please refer to your country’s standard regulations and policies as duty payments may be required to release your order. If you decide not to pay import taxes or duties and choose to reject the package, you will not be refunded for your order. Trove cannot ship to P.O. Box addresses. All international express packages must be signed upon delivery. This means that packages cannot be left unattended in your letterbox or at your door. Once dispatched, we are unable to change or re-direct your shipment. Please check that all details are correct before proceeding to checkout.
Trove is not responsible for:
Any lost or stolen packages that note delivery confirmation to the correct shipping address.
Any orders shipped to incorrect addresses provided by the customer.
Delays in shipping or delivery due to force of nature or other uncontrollable events.